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A bit about us.
We're mortgage brokers
It's our job to find the right loan for you. We do that by helping you navigate the choices and changes in the market. Then we go in to bat for you and can even negotiate on your behalf. Once we've found a loan we like the look of, we'll help manage the whole process for you.
Why use us?
Whether it's for your first home, refinancing your current place or an investment, we have access to loans from a host of Australia's leading lenders, one of which could be the right one for you. Finding one that's right for you is the hard part, and that's where we come in. We'll consider a range of options to help you get the solution you're looking for.
We're here from start to finish.
We're not just here to help you find a loan with the right fit. We're here to make the whole process easier. Once we've found a loan, we'll help take care of the paperwork or manage the application process right through to approval.
Call us anytime.
You can pick up the phone or email us at anytime during your financial journey. Maybe you're about to buy, want to build your investment portfolio, renovate or just review - you can make an obligation-free appointment with us at a time and place that suits you.
You come first.
When we meet, we'll ask about your financial circumstances and goals to understand what's important to you in a home loan. You may be looking for flexibility because you're planning to start a family or you may want ready access to equity for a rental property or renovations. There's a huge choice of products and we'll recommend one that's right for you depending on your needs. And we always look for a loan that suits you, not the lender.
Overall, how satisfied were you with my services?
Excellent
On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me?
5
What elements of the service I provided most impressed you?
Knowledge of every product and providing the best outcome for us accordingly to our needs and wants.
Are there any improvements to my service I could make?
Not at all.
Understanding of your needs: Excellent
Knowledge and explanation of products: Excellent
Courtesy and friendliness: Excellent
Communication (i.e. keeping you up to date): Excellent
Quality of service: Excellent
Did I keep you informed during the application and approval process?
Yes
Would you be interested in knowing more about any of the other services I provide?
Yes
Would you recommend my services to others?
Yes
How did you hear about me?
Word of mouth (Personal)
Tom Thiele from Global finance is absolutely the best mortgage broker we have dealt with by far. His attention to detail and knowledge within his field is wonderful. We trust Tom to always find the best option for us to suits and wants and needs. He is always great at explaining the process and we feel we can trust he will always make the best decision for us. Tom is highly recommended and we will be no doubt using his services in future for lending.
Simone
Meet the team
Professionalism at every turn.
We pride ourselves on our professionalism in every facet of our business. Simply click here for a copy of our Internal Dispute Resolution (IDR) process.